This Refund and Cancellation Policy governs your purchase and use of Futureai Tech Pvt. Ltd. SaaS product 'prkion'. By subscribing to our services, you agree to the terms outlined below.
Subscription Plans: Our SaaS product offers various subscription plans (e.g., monthly, yearly). The details of each plan, including features and pricing, are available on our website/mobile app.
Billing Cycle: Subscriptions are billed from the date of purchase (monthly or annually) and are non-refundable except as outlined in this policy.
Eligibility: New users are eligible for a one-time free trial period (e.g., 15 days) unless otherwise specified.
Cancellation During Free Trial: You may cancel your subscription during the free trial period without incurring any charges.
Monthly Subscriptions: You can cancel your monthly subscription at any time. Your access to the service will continue until the end of the current billing period, after which it will not renew. No refunds will be provided for partial months/year.
Annual Subscriptions: You can cancel your annual subscription at any time. Your access to the service will continue until the end of the current billing period. Refunds for annual subscriptions will be provided if you cancel the subscription within 30 days from the date of Subscription start/activation.
Eligibility for Refunds: Refunds are generally not provided, except in the following circumstances:
Billing errors or duplicate charges.
Requesting a Refund: To request a refund, contact our support team at [support email] within 15 days of the charge. Include your account details and a description of the issue.
Processing Refunds: Approved refunds will be processed within 14 business days and will be credited to the original payment method.
By User: You may terminate your account at any time through the account settings page. Upon termination, your access to the service will be revoked, and all data associated with your account will be deleted in accordance with our data retention policy. By Company: We reserve the right to terminate your account without notice if you violate our Terms of Service or engage in activities that disrupt our service or harm other users.
We may update this policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top. Your continued use of the service after such changes constitutes your acceptance of the new policy.
Futureai Tech Pvt. Ltd.
Email - Info@futureaitech.com